Customer Ratings & Reviews

They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

never had any issues and they treat customers with the upmost reapect

I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

They have me covered if i ever have a problem. Its nice to have someone to come out and make repairs if ever needed. I recommend get the extra geek squad protection you wont be dissapointed.

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

Have not used being new TV as of yet but will call if any issues.

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

Excellent service. I think anybody should purchase when getting electronics to Best buy

It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

I haven't needed their services yet, but the warranty seems outstanding.

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

Value per money,must have warranty for your electronic devices