Customer Ratings & Reviews

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Very good service. Explained to us the features of the item we got. Good job !

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

This is the best investment for a modern TV. They don't last and this has you covered

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

Great job and excellent customer service as always you can trust them

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Our experience at Best Buy was great per usual. Thanks Best Buy!

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

great store always smiling bestbuy forever great stuff

Agents loaded in to my car with such professionalism

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.