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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30827 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 30,828 reviews
  • Rated 5 out of 5 stars

    Get it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always comes in handy. I can’t say how many times that I needed to have repairs or questions answered that Geek Squad handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service fast installation no problems and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Highly recommended for any purchase as it gives you total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy an electronics device without buying thus protection. Friendly and knowledgeable people who are very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the way Best Buy protects my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If geek squad is available then I'm buying it. I love the way Best Buy protects my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyGeekSquadReview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection gives me peace of mind with all my electronic devices. No stress about glitches, functionality or questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DALE WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive lg oled 77" tv. Was nervous about burn in. Best buys warranty covers it. Covers pretty much everything other than physical damage. A bit pricey,but for this tv it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have the protection in case something goes wrong is a relief to have. As of now I have no worries at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at the store. Fully covered and protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought plan with new tv purchase. Haven’t used it yet and hope not to but just in case I’m sure they will be professional as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fix any problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wouldn't buy anything without geek support! They are the best, always available to answer questions and help walk me thru solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use this service but I’m glad I got it didn’t on my last tv a Samsung and it died just outside warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Haven't used them, but its nice to know i can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend