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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 30,748 reviews
  • Rated 5 out of 5 stars

    Great Plan To Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always Recommend getting the Geek Squad protection plan. If you item goes out, you will not regret having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a backup in case something goes wrong and also with the installation help for a friend….

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon downloading my Anti virus I was asked if there was anything else I wanted after listening to me I was given an ETA when everything will be done. True to his word my notebook was ready in fact sooner that estimated. Everything was as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud to choice this service....is very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used plan yet which is a good thing but it is nice to know its there if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan for my tv, would recommend it to anyone by anything expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers when I need them. Thank you for the excellent service and the OLED burn-in protection!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buys warranties. I get them on anythung incan that I order from there especially electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Greek squad protection because they take care of you from the moment you call them. They’re always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Hopefully I'll never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. But glad I purchased it just in case. You can never know when electronics will go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra 2 year extended warranty offered by the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad warranty is a great thing to have and gives you a great peice of mind just in case something happens because you never know with today's technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad couldn't hook my tv up because of COVID but they got in in the house and later on helped me get an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protect plan it’s worth it if any problems occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some extra confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TV on sale and given the excellent price, the 5yr warranty seemed like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this warranty. Good peace of mind, particularly for expensive electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tv went down randomly after 3 years and they replaced it free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and seamless install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the TV and all components. I have never regretted paying for Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think they do excellent work and assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I just used the service once at the store, for a new PC setup and SW installation, and it went well. No issues so far.

    I would recommend this to a friend