Customer Ratings & Reviews

I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

Fast friendly service with TV set up. Tech was very helpful in explaining things as well.

Great insurance against the unknown and has been there when i needed it

Haven't had to use it yet but great that it covers the open box TV for 5 years. Hopefully won't have to use it.

A need!! This plan will help from buying a new tv when something is wrong with it. I am glad I purchased it.

I have not had to use Geek squad but have in past years. I love them. They really take care of your product.

We purchased 4 appliances and this plan saved us money with the removal of old and installation of new.

For the most part it will keep my recent tv purchase secure for a number of years. Best coverage for burn in tv's..

I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

so far haven't needed it but always good to have with a new purchase

Excellent protection it protects everything bought at best buy.

The 2-Year Standard Geek Squad Protection is great and needed. Very easy to use if something goes wrong with your item.

Sometimes these additions are inevitable. It could cause an additional expenses but when you look at the eventual benefit, it is worth it at long run.

The 2-Year Standard Geek Squad Protection is good to have on your device just in case something go wrong with it.

The agent explained what the warranty was for and made it easy to understand

While the TV in particular I purchased is not overly expensive, I felt the need to purchase the extended warranty because it was a fair price for 2-more years.

Process for getting a new TV was very fast they really do replace anything you need I would totally get this again

Was very happy with delivery and installation. Took other washer with them. Put new washer in place and installed hoses.

We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.