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  • Front. Geek Squad® - 5-Year Standard Geek Squad Protection.

5-Year Standard Geek Squad Protection

SKU:
6628180
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 30,749 reviews

  • Geeks unite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for if my technology is broken i can replace it easily

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I got help my geek squad was year ago with my phone. 2019 I bought a tv, team member was being helpful n friendly

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • worth it great value highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it great value highly recommend will pay for itself regardless of what products you buy

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a MacBook, protecting it is a no-brainer unless you just have money to waste on repairs.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad. Have used them since they first started.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Keepin safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan, you can’t go wrong! Gotta protect the goods!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy, easy claims! New products arrived on time.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad install service they always do an amazing jon

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.

      On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.

  • Protect Your High-Value Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Geek Squad Protection to be a security blanket against disaster.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great protection to have with the GEEK Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have with the GEEK Squad! Always a great idea to purchase for that extra piece of mind!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i buy anything over $350.00 i usually go with the 2 year protection plan because i don't want any problems down the road. Just get it to be safe. No regrets!!!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, on time and very professional.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Go for it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must. 2 years more for under $30. Peace of mind.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that make me feel safe about my purchase. I know if anything happens Best Buy will take care of it!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty as this purchase was pricey and do not want to pay for a new one if this one develops an issue.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representatives have been wonderful. Answer my questions and understand concerns from senior.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Insurance if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hopefully won't but it provides great piece of mind on an expensive purchase.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 700, Showing 13,981-14,000 of 30,749 reviews
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