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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 30,753 reviews
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked as a member of the Geek Squad for a year at Best Buy 1071 in Gainesville, GA. I believe in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in ghe event my TV stops working. It wasn't expensive either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedtbuy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best I love Bestbuy warranties very helpful and the prices are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy something because my kids break everything and they will fix it are replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the cost. I recommend to everyone to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so kind and did a very good job with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty you never know what may happen so I always do just in case to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the Geek Squad Protection Plan - as my best insurance on my new iMac desktop computer. Trustworthy guidance and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the issue and got me a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something goes wrong electronically Geek Squad will have your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would not make a purchas without geek protectio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad protection is well worth the cost. on my last tv purchass I had to use the geek protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to know that my product is covered by the very store that I purchased it from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say anything about the warranty that I have purchased so folk make sure you get that extra protection.

    I would recommend this to a friend