Customer Ratings & Reviews

With this product you are peace of mind for five long years

Needed because the tablet is a gift for my wife who is technically challenged

I really like it it helps out a lot to have it I would recommend it to people

I hope i don't have to use the 5-year Standard Geek Squad Protection anytime soon, but it's good to know that I have it!

5 years of coverage for a TV is a very good option for you! take it

Haven’t had any issues so far, but love knowing that if there is a problem, it’s covered!

Always good to purchase Warranty for ones big toys

Good value with good coverage, better than most extended warranties

All I can say is that the protected product is very good brand but it is better to have it protected in case of accidents.

We purchased this protection for piece of mind. Knowing you can call and get assistance when needed is great.

Awesome stuff and just grateful that I have it all the time

Hopefully nothing goes wrong with our new RV TV, but this is a great protection offering

Hopefully I never have to use the warranty but things do happen.

I always can count on geek squad to help me out. I would not get a tv without the protection and piece of mind.

Really like this this warranty any thing happens they replace if it can’t be fixed

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

we have had geek squad for many years. we wouldn't have any thing else. they are the BEST,

I purchased this service because I want to be able to continue having the protection for my TV if something happens to it,

I'm glad that Geek squad offers protection plans. I do hope that we won't need it for this purchase but it's nice to have.

Always good to have some extra protection. It was good when I had to use it. They were prompt and pleasant.