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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 30,802 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really have a chance to use the service my tv works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, as you never want to be without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty after manufacturers warranty! Breakdown can happen anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, money back guaranteed, item replacement guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is repaired multiple times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Used it multiple times so far on one tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we decided to buy our daughter a smart tv to avoid her watching netflix etc on her tablet. She loves the app and variety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had to use my geek squad protection it has been very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD SERVICE, very reliable, knowledgeable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great overall experience with ordering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the service in case anything comes up. Always a piece of mind to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use the 5 year warranty, but it's peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this to get my TV fixed several times. I recommend this for any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great feeling to know my gifts are covered and will be taken care of!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice service to have. It has paid for itself already as I have had to use the service quite a few times. Glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and professional. Got everything up and running quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty is always a great idea, home service instead of try to take it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I'll never need to utilize this option for such a great purchase. I'm glad that I had this as an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and have peace of mind that if I need assistance, they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, but I haven't needed it yet. There have been no problems with the product I purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv in timely fashion, did a great job, worked quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.