Customer Ratings & Reviews

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

Amazing for the price, perfect for my apartment, sounds great

Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

Peace of mind if your tv every has any issues protecting your investment.

this is a must have when you buy a high price item better safe then sorry

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

Great tv, it is very clear and i love it on the wall.

Great sound bar the bass from the jets in top gun sound so real!

Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

I have always like geek squad not just in this review but it everything I buy.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

Always worth it to protect yourself! Easy to use and good service!

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

I bought this for peace of mind on my new tv just in case get damage

The tcl interface with Roku is easy to manage from the phone app ir remote.