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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 30,635 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inch samsung is doing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and I will refer anyone to Best Buy for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use them yet but just from previous questions they’ve helped me with they’re great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 5 Year Warranty on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Satisfied purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel grat about having this product for added protection agains accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust the geek squad! They are lifesavers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and easy appointment set up. Helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise choice on new TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I will never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that it takes care of any damage or malfunction over the next 5 yrs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but hope it will be nice if my product goes bad

    I would recommend this to a friend