Customer Ratings & Reviews

delivery was on time....is a great tv.......best bang for the buck....period...

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

I always get the warranty and it pays off. twice now I have had TV issues from TV's that I have bought from Best buy and both times due to the warranty I was able to return the TV and get money back towards a new TV. I highly recommend getting a warranty with any large electronic purchase.

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

I get some one to do it for me and it was well done

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

Always used Best Buy for all my electronics. Adding this service has served me well.

Great thing to have especially when a gift would recommend

There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

Good to have replacement plan just in case. Reasonable price for piece of mind.