Customer Ratings & Reviews

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

I got to say, im impressed. Serious value and best buy service as always fire

This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

The price for the 5year protection is very affordable and the terms are grate.

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

Great services. Well worth the little extra. Fast and friendly.

Always feel confident spending the money for product assurance

MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

So far everything has been good so there are not any issues to report

We have always purchased the Geek Squad protection and had to only use them once for an appliance issue. No issues what so ever. Ease your mind and get the protection.

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Haven’t used it yet, but glad I purchased it! Great

Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right