Customer Ratings & Reviews

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

Good experience with them easy to deal with and smooth transaction, specially in my store

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Geek squad has always been great with their service. Always their when you need them.

Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

Reviews should be posted after you get to know product. 18 months later we are very happy. We moved it from a 10x 17 space to a 14x 17, we still like size. Easy to set-up. Works great withRoku 3.Brightness back light and refresh excellent.

Perfect warranty makes my television purchase worry free

Is exactly what you pay for, nothing more nothing less.

I haven't needed to use this and I'm not sure when it would come in handy, but I'm definitely the type of person who buys insurance for everything because with my luck I'll need it. Knock on wood.

I am on my third, large, wall mounted TV. The first two only lasted 3 years. I bought the 5 year extended warranty on the second tv and it was worth every penny. The coverage replaced my TV 100%

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Great to protect the investment. The price is great.