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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 30,891 reviews
  • Rated 5 out of 5 stars

    great protection plan for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for 5 years i think it worth the money. I had a protection plan on a computer 7 years ago and had problems with monitor and they replaced the monitor without any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad on current tv but used it on tv I purchased years ago and ran into no issues, tv was repaired with new parts and had no problems after even up to when I upgraded to a 4K. Tv was fine and working even then, actually sold to my brother in law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired 65" TV and was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance for the TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Insignia TV for my daughter's grad gift and added Geek protection. Happy I made the investment and although she hasn't had to use it yet it's the security of replacement and repair that counts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive Tech Support Protecton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate spending money for limited product protection. However, the new Geek Squad Protection plan seemed too good to pass up. Knowing I have a few out of warranty computers in need of some tech savvy TLC, I know I'll get plenty of value out of this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Well worth the little extra. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value always get the warranty so easy to use if you ever have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for larger investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value always get the warranty so easy to use if you ever have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind and courteous willing to work and help. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great if tv ever goes out out and if don’t have money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a kids room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules my tech world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I high recommend this service to anyone who have issued with there tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixing my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show up on time. They are good and they keep in touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

    I would recommend this to a friend