Customer Ratings & Reviews

Always worth the investment to protect your product.

This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

Geeksquad protection has never let me down. No hassel with great service.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

Have used it therefore I can’t say anything negative.

Very professional nice person working at Best Buy Tk

My tv screen went out they was awesome coming out and fixing it

Great job! their work was so good. I will come back

I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

This protection is by far the best way to protect our computer.

Simple Rating here: Don't leave home without it! Well worth the extra cost ... INSURANCE, and a great team to back it up.