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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 30,900 reviews
  • Rated 5 out of 5 stars

    Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this, so far so good. I always get the extended insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job of a wall-mounted TV and made sure it worked for the size of our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it for anything but wanted protection for the Samsung 7000 TV, did not want to deal with Samsung for issues of the TV for next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgeable people and they will work with you with any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your products. You never know what might happen and it is a solid investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me confidence to buy a new brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy extended warranties, but the TCL was a new brand for me, and I was being cautious. I’m not unhappy with buying GS, but I have not had need to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was so easy to set up. Out of the box and connected in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMFORTING TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection and I am grateful for that, but it is very comforting to know that it is there if it is ever needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have especially if something breaks down it’s nice to know we are in competent hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance and recommended I like product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great buy for me, I recommend this to everyone really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but am sure they do great! May need them soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont know how good product is till need it! Hopefully won’t!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a tv without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything of value from Best Buy their warranties are great and so easy if you need to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad hooked me up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and hooked it up to my cable and made it so easy for me!! I'm so thankful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for years - they’ve replaced a TV that broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great to have ! Ended up selling my tv and Best Buy credited me for the remaining balance left on my protection ! Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

    I would recommend this to a friend