Customer Ratings & Reviews

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

I haven’t used the geek squad protection plan yet, but it’s good to know that the product i purchased is covered.

Great service at anytime very polite and helpful Good job Guys.

Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

It will give you a worry free life. Everyone must avail a protection to there gadgets I must say.

I️ haven’t had the reason to use the protection plan just yet because it’s such an amazing tv but I️ am very glad I️ have it

Geek squad helped me get all the viruses off my laptop in less than 10 minutes. They are amazing!!

Mounting and setup went excellent. Technicians were customer focused and friendly.

This is a great deal I had a tv I purchased in 2013 and they give me a amount back so I could get new tv without paying a big price

Service is always good and friendly I highly recommend this service

The service looked pretty good and hence i Bought it. Have taken protection for 5 year and i hope i dont need to use it :) Will update with more detail about the service, If I Ever have to use it.

With just a simple phone call to geek squad, questions answered immediately. Offered to come to my home if necessary.

Great people, they didn't set up my tv like schedule but overall it's been a good experience so far

So far so good! We have t had to use warranty, so that’s a good thing!

I have bought the Geek squad with every purchase since I purchased my macs ! They have always helped in all the situations I had!

The Geek Squad technician really tried his best to fix the TV. He was very friendly and professional.

I always get this protection. It’s definitely worth it. I get treated like a queen/vip!

Worth it because this is an expensive product that will be an investment for years to come

This is definitely a must have and great investment especially if you have a lot of people or just little people in the home!

The best thing I have ever bought had issues with my last tv replaced it with ease and no issues very professional.