Customer Ratings & Reviews

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Have not had to use it yet but looking forward to using it when I have to

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

I haven’t had to use it yet, but it seems clear and straightforward.

The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

I love Geek Squad protection and get it on everything that I buy at Best Buy. I wish other protection plans were so easy to use, and cover as much.

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

Very good for protection also easy to use. Great to buy

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

Great piece of mind knowing if anything goes awry with this TV they will come out to my home and repair it. Good thing, 'cause it's heavy and I'm no spring chicken anymore. Worth every penny!