Customer Ratings & Reviews

Let the geeks do the work while you search for a larger TV

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

The reversible fan for the window fits perfectly for those hot sexy nights after a cool ahower.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

unable to use this service direct hits from a ball not covered

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

I receved a great service abd fix the issue until now works like new

This is so worth it invest is the best thing with electronics

My tv starting having issues after about a year and a half they came out and replaced my tv.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Great protection plan. Overall satisfied with this buy

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.