Customer Ratings & Reviews

I love this. I feel like I can trust this and feel confident in my tvs longevity.

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

Protection plan looks good compare to their competitors

The agents were very knowledgeable about the the t.v. and the accessories we needed.

I luv interacting with geek squad. And its worth the money to have geek squad protection.

It's worth having and I recommend it to anyone that's thinking about it!

Highly recommend getting a warranty something happens to your product it’s protected!

With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.