Customer Ratings & Reviews

Love the extended warranty on big electronics. Have used it before and is awesome.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Haven't used it yet bought just for added protection on new tv

My customer representative was amazing and attentive!

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Good …………………………………………………………………..dddddddddddddddddddd

The Geek Squad installed my television and sound bar and made all needed adjustments.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

Very good and had no problem loved the items I receive

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

Best service. Answers questions in a way you can understand how

Delivered my tv within the time frame promised and we’re very friendly.

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.