Customer Ratings & Reviews

Great service in store and at home They set up great and very knowledgeable and pleasant to serve you needs

The Geek Squad offer gave me all the assistance I needed to setup my new Samsung TV.

Sometimes you don't need the plan if you are buying quality products but it's great to have if something goes wrong so you don't have to buy a whole new thing.

The technicians mounted my tv to the swivel base. They were fantasic. Fast, professional, and very polite.

The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

Sometimes these additions are inevitable. It could cause an additional expenses but when you look at the eventual benefit, it is worth it at long run.

Always get on high dollar electronics. Have not used for this product but have used in the past and is simple to use

great value for the price have not used it yet and hope not to....

Best Buy has always been good about standing behind their warranties, so it was an easy choice to purchase this protection plan

The knew all the answers and were very helpful. I highly recommend purchasing the geek squad

I bought a new tv on black Friday and got a 5 year protection plan with it for only $60. It's hard to pass up a protection plan that breaks done to a $1 a month.

Purchased to protect my investment. I will not purchase a electronic product without the Geek Squad protection.

Haven’t had to use this plan, but I have used these before and I was happy with it. Geek Squad people are great.

This Samsung TV is the easiest TV to set up simply plug and play. The picture quality is excellent. The on screen guide walks you through the setup process.

We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.

If I could have purchased a ten year I would have. This is a no brainer when purchasing your next major appliance.

Good to know I have protection for 5 years -vs- 1 year.

the service was great. timely the store personal were very helpful. Love it.

It’s always a great idea to buy the extended warranty on items from busy buy there experience and very mindful of your needs

Geek squad has great warranty to fix or replace tv!