Customer Ratings & Reviews

Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

They brought my new tv and took the other one,super easy and painless

Since I bought an Omen Computer, I thought purchasing this 2 year Geek Squad Protection would be the thing to do. So far I haven't had to use it, but it's nice to know I have it in case I do.

I never had problems, but I recommend it’s excellent

I got this 5 year plan because Geek squad is always there when you need them they fix my tv and laptop this protection help me in so many different ways in saying money.

With the five year warranty, you have peace of mind. Subtracted one star from the overall rating because of the price.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

Nothing bad to say since the product was great. So thats a good review.

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

I always get the protection plans for my large price purchases.I have used the protection plan on my televisions before and best buy scheduled and sent a repairman and if it couldn't be fixed they replaced it.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

How do you recommend that you all purchases your extended insurance with your geek squad?

Do not buy Geek protection as it is usless: they will keep your item for as long as they want without replacement

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

I slways buy the extended protection warranty on my electronics and appliances because these days who knows if the manafacturers quality control Or products production is any good . Always good to Have.

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...