Customer Ratings & Reviews

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

I got this 5 year plan because Geek squad is always there when you need them they fix my tv and laptop this protection help me in so many different ways in saying money.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

My tv screen went out they was awesome coming out and fixing it

Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

Geeksquad protection has never let me down. No hassel with great service.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

This protection is by far the best way to protect our computer.

I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

Must get the 5 year protection plan. You spend that much money on a TV. It's worth the extra money. I got it just to be safe. But LG is a great TV. I don't think I will have to use it.. AND I LOVE The Remote !!