Customer Ratings & Reviews

Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

Any electronics has to have protection, recommended

Very helpful and knowledgeable about products and services.

Haven’t had to use it. Can’t go wrong with a little extra protection though.

This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

Super dependable, easy, and quality services provided by experts. I always get protection plans and Geek Squad is the best one so far.

I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

I always make sure I get this because you never know with technology.

Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

The agent mounted the tv perfectly! And took his time doing so! He was very careful!

I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

Worth getting a warranty in anything you buy now a days

We bought this to be able to keep are tv hanging on the wall gives a lot of space around the space where your putting the tv at

Great to have around, give me peace of mind with every purchase.

The 5-year Standard Geek Squad Protection program is excellent. They make it very easy when you need to submit a claim.

Great customer service by phone. Keren was very helpful.