Customer Ratings & Reviews

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

The employees answered all my questions and made sure I was taken care of.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

Definitely a great add on. If you don’t have it I would suggest it