Customer Ratings & Reviews

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

Great tv, our kids love gaming on this tv, sound quality is also good.

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Great and worth the price for the warranty def would recommend.

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

If they cover like the last warranty plan, I'll be happy (if I need it)

Great piece of mind for a larger item. I trust best buy's service as much as any other big-box store

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.