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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 30,892 reviews
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found the Geek Squad to be value added to our Bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's better than 2021 i had. old one i had gone blackout even i heard sound from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at its Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort of knowing that I have experts around when I need them for all my Tv needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use it, so perfect so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geeks cheeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great and I would buy again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Need !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase insurance prior, but have found that it is great to have just in case. I would rather be safe than sorry. Hope i never need to use it but a great advantage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year protection, I don't think I'll need it though! Good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geel Squad was helpful with helping me get my tv up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job all the way through the job. Thanks

    I would recommend this to a friend