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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 30,832 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal great for the kids !!!!!!!!!! I get all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70 bucks for 5 year protection on my tv. If something happens they'll come here and fix it. Or deliver a brand new one. Thank you to the employee who offered it to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the agents are fast on fixing the problems and sometimes i need to go back a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad! The price for product protection is well worth it. I’ve had to use on occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were impressive with their knowledge and attention to detail. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got me all set-up and listened to all of my questions an concerns. My rep (Darnell) was very helpful and even carried the TV out to my truck. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time i call they help me, they solve the problem, excellent choice for the money great very happy with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GSHELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately i haven't had to use, but its always nice to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must because I had to have my 4K Sony traded out after three years because the television died. But they were quick to set up the 2017 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me comfort that if anything happens I can get some support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year protection plan for the t.v its a must have i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service because that are very dependable . all you have to do is to call them when you need something .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy please don’t let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so time will tell - Haven’t used it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Always recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about Best Buy if you don't have the money to pay for Geek Squad at the time of purchase you can always come back within 14 days and purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good investment must be protected with good insu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, but a good investment must be protected with good insurance !!! Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IF YOU KNOW YOU KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best deal in tech for those who know, IF YOU KNOW YOU KNOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better have it , I will recommend to all my friends and family

    I would recommend this to a friend