Customer Ratings & Reviews

Good gadget to hv when your devices have defects! They respond in in a reasonable amount of time and ate knowledgeable at what they do!

The geek team helped me by installing and connecting all my devices and very quickly

I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

A must have with any major electronics or application purchase.

Great Idea for Peace of mind. Sales was amazing. Thanks

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

this service should come with every purchase just too bad we have to pay extra

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

Always great customer service! We really enjoy the services

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

Always so nice… process is always smooth and easy.

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!