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Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1248 Showing 24,941-24,960 of 30,920 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but it’s good to have incase you need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional they know exactly what you’re doing. I’m happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused but that is good. TV works great but when it fails, I'm covered 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without purchasing a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    repairs on these newer items are very costly..nice to have a warranty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Greek Square Protection Plan dissappoint me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Protection Plan with the intention it covers any and everything on TV including "CRACK SCREEN" Well I learn the hard way it doesn't. Before purchasing the Plan I was told this Plan is great and worry-free from any obstacle. Now my TV screen broke during moving from one area to another. I'm struck with a broken TV I haven't had a month. Very hurtful. Buyer beware and really make sure what this plan covers. My opinion a waste of money. Your TV is cover under manufacture warranty for at least a year after. You already know the limitation on that

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time out of your day to connect with us about this. I apologize for the misunderstanding regarding what the protection covers. It's always frustrating when communication falls through. If you'd like to learn more about what your specific protection plan covers, you can view the details at www.geeksquad.com/termsconditions. In the meantime, you can try to reach out to your local Best Buy to see if there is anything we can do to help due to the miscommunication. You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer comes in handy because it pays for its self when a problem occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy & comforting to have 5-Year Standard Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them. Professional and ready to assist any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much security when I purchase a best buy warranty for my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a TV without it. Always had great success with Best Buy warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but the sound bar I bought keeps distorting the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a very reliable tv brand but couldn't pass up the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are prompt, knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 5yr warrant for less than $50 just in case my tv had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection yet, but I already know that it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used mine yet but it’s something good to know you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't get protection, but for some things it makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for an any tv purchase that's made. Great choices as well, 2yr, 5yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is a very good plan. Will keep to use their plans

    I would recommend this to a friend