Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30848 reviews
(30,848 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
great Idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you can't have to much protection on you products you buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection for big purchases. It well worth it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use it this time but they are always helpful l
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks Rule
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always friendly and know what they are doing!!! Geeks Rule!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a tv go out after 2 years. Had to get extra protection!
I would recommend this to a friendRated 4 out of 5 stars
good idea !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This offers some sense of security when purchasing an expensive item. Very glad I took advantage of this offer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the protection plans are a great piece of mind here at bestbuy!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never used it, did buy a 5 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving a 3 start as I never used it, so not sure why but I bought a 5 year warranty
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a great thing to have around for any issues
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I purchased the 5 year plan. If it breaks I get a new tv.
I would recommend this to a friendRated 5 out of 5 stars
I know this will get uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a cheap tv. HAHA for them to make it last for 5 years!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for piece of mind. Wouldn't go without the warranty.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection always makes sense.so I am glad that I bought it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WHAT CAN YOU SAY ABOUT PERFECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WHAT CAN YOU SAY ABOUT PERFECTION the best the best the best
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use it so far! I have purchased this for my tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my tv and they fixed it with no problem
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried using it yet but have heard good things
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always a must when I buy from Best Buy. They always take such great care of me and my needs.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional people would recommend to anyone needs
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


