Customer Ratings & Reviews

We used one once prior and it worked great. Hopefully won't need again

Great product everyone should have it on thier equipment when they buy it.

So the picture is nice enough, But i would like to give it a negative review because the tv bogs down and wont recognize the button being pushed on the remote, we have to unplug and replug it back in to get it working, The tv takes forever to go to an app to be able to watch anything. Sometimes it also looses connection to the wifi and cant do anything, and now as im talking to 800bestbuy to get a technician to come look at it under the 2 year protection plan i always buy with any tv or big purchase from Best Buy. They wont send anyone out because I have a 1 year manufacturers warrenty still in place until September 28. This TV IS TRASH and Best Buy changed the policy with the protection plans and now im stuck on hold the last 10 minutes waiting to do troubleshooting with someone ... UGH!

I have heard good things about the geek squad service.

Very slow at times when switching to different apps

This was a great purchase! I would purchase again.

Haven't had to use it yet but I'm sure it will be worth the money if I do.

I wanted to backup my expensive purchase with a top of the line protection plan.

For the coverage provided this extended warranty is a good deal at this price.

I have heard great things about the warranty. Luckily I didn't have to use it.

My experience with my geek squad TV replacement was nothing short of a nightmare. After a mistake on there end...what should have only taken 2 days for the replacement ended up taking over a month. I literally called over 15 times and was told something different by every CSR that I talked to. Eventually the gift card that was supposed to be electronically sent showed up in the mail with no correspondence from Geek Squad. I am grateful that my TV replacement was covered under warranty but furious about the way it was handled and how long it took.

I wanted to make sure that my product was under a long time protection plan.

It’s a good price for a 5-year protection plan. Everything is covered!

I have not had to use the plan yet. I felt it was better to be safe than sorry.

I feel confident knowing that the TV I gave as a gift has a reliable warranty.

Protect your investment worth to buy a warranty 1/10 of the price of your item

Great price for the type of protection!!!!!!!!!!!!!!

Hopefully will never have to use it but for the price, better to be safe

We have it, fortunately we haven't had to use it for any of our products

Let's hope I don't have to use this...but if I do then I will be happy I got it!