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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 30,799 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection on big ticket items. I have peace of mind knowing that it will save me lots of money if I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squadron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have this and not need it rather than need it and not have it in case of incidentals...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. answered all questions and concerns..friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put these protection plans on my bug Best Buy purchases and not only is it peace of mind but has saved me several $100 in repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used before and it was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it on my Tv purchase yet. Have used before and it was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with my new Oled tv and have not used it yet but hopefully i will so i can get my monies worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a great value to protect your tv from any damages that may accrue over two years. For expensive items it's always best to insure them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good idea to purchase to extend the warranty. A previous tv that I purchased stopped working right after the warranty was over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad protection on all of my purchases from Best Buy. My problem is always solved with minimal issue. Miles beyond a manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in and out of the door in just minutes. The plant is a comforting thing to have in my line of work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having extra protection on all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal I usually don't purchase the extra protection but for the price I couldn't pass it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattoknowihaveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use them yet but it put my mind at ease knowing it’s there if I ever need to contact them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the extra protection for peace of mind and they don't give you a hard time when you need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a warranty in case of pixel issues or backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    q70

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny in my opinion, my q70 got some red lines and they came out to replace the whole screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

    I would recommend this to a friend