Customer Ratings & Reviews

I always get the geek squad warranty with my more expensive purchases. Well worth it and easy to replace or fix items.

Geek protection is the way to go. Gives you a warranty for products

Got a great tv on sale so with the money I save I got the protection I might possibly need. I've never had problems with Geek Squad in the past.

great tv but it was delivered to the wrong address thankfully it was delivered to one of our rental properties that my daughter has rented

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

I almost always get the geek squad protection, depending on the product of course. It's always been a great benefit and I've used it several times over the years.

Very practical warranty policy that adds piece of mind to your expensive electronics purchase.

Always like how eat Buy takes care of me with this warranty! No questions and they get it done.

I did not need to use it but it makes you feel protected when you make expensive purchase

The product is exact as the photo shown , best buy the best

Geek Squad is simply the best! They were on time and always professional.

I am glad that I purchased this product with my television I get 2 years of protection

The Best Buy person carried my tv and placed it in my vechicle. Very cool

My tv stopped working after 8 months of owning called geek squad they showed up in a timely manner and solved our problem.

I stand by geek squad services I have had them for 14yrs and I will never trade them up

Haven't had to use yet, but good to have the protection from Geek Squad.

Needed an additional TV after we purchased an Xbox for Xmas for grandson

This plan is great to have in case your equipment starts to fail and they are always ready to help!

I did not use the service but I'm rating this just considering the other reviews on it.

Won’t know until I have to use it. Hopefully I never do.