Customer Ratings & Reviews

Awesome smart tv with an even more beautiful picture. I mainly use it for gaming, sports watching and the occasional movie.

This is a smart investment if you buy electronics for the whole family. Great piece of mind if something breaks.

Excellent job mounting and setting up large TV, were very professional

This TV was easy to set up, picture is crystal clear, and the apps on the remote are great. I especially like the phone app for controls.

I purchased this for an Insignia TV based on the issues faced with my previous two TV purchases of "big name brands" that I did not get extra protection for. Thankfully, I did not require the services offered with this protection as the Insignia TV has outperformed the others, with no failures.

Geek squad is always professional and courteous. They come do the repair and give you recommendations on what to do if problems continue. However, they are usually spot on and resolve the problem.

Best money I've ever spent. Bought a tv in 2017 and the volume stopped working April 2022. They gave me a gift card for what I paid for it. No catches, hassle-free warranty plan!

The agents of Geek Squad came to my home and connected all the wires and placed my tv in the place i told them. Also they were very responsible and respectful and had their PPE for protection, plus behavior was very professional.

I always buy the 5yr Geek Squad Protection with all of my purchases

Best buy extended in home service is well worth the peace of mind in knowing you are not going to have to shell out the money to replace an expensive tv for whatever period you cover. I just replaced a dead Samsung tv, and Samsung repair man told me that I was lucky to get 5 yrs out of the tv, as it appears, 4 is about average. My guess is built in obsolescence, so if you plan to keep your tv for a while, buy this.

I recommend getting this on your purchase, definitely worth it!!!!

The tv is amazing better than any other essential tv it has great 4k ultra hd quality the sound of the speakers is a lil off but other then tht. It is an amzing to have specially if you're on a budget

This tv is honestly a great deal. The picture quality and colors are great. The Operating System is really intuitive and similar to LGs which is the best in my opinion. Has all of the features you would want. The OS could be a little faster but for the price i cannot complain.

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Great picture, great features, it was worth the money, especially on black friday sale, love this TV.

It's like I said before the extended warranties are definitely worth purchasing I never purchased anything without a warranty and the customer service or geek squad is very very helpful

Best Buy’s warranty program is the best! They are always willing to help and provide the best service.

I was disappointed in the technician who did not even try to adjust the flesh tones on my new tv. Just pushed on exchanging the TV. Need better training.

You would be a fool to not buy the Geek Squad warranty protection plan it has saved me lots time and money. I buy it for every big electronic item I purchase from Best Buy. I have had a couple TV's replaced under the protection plan that would have cost me $$$ without the protection plan instead it cost me nothing.

I always get the 5yr protection its a good idea just in case