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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 30,900 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good it covers any damages or malfunction up to 2 years. This was a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good easy to get ahold of and make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from the geek squad repair / diagnostic team member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and explained everything. The team was careful of my furniture and did a great job on the install!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the extended warranty. would definitely purchase an extended warranty in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad. It's just easier to have someone that knows what they are doing on your team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a fan of aftermarket warranties but have had to use these several times and a great experience with Best Buy taking care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job helping me with setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO know what I what I would do without the geek squad. They are knowledgeable and friendly. Hire more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need some insurance for your tv, go it and don’t forget where you left your receipt at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have geek squad protection you are missing out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad is always easy. They are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are always so helpful. They are very knowledgeable. The cost is very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year warranty. If any thing happens they claim to give the amount I paid as credit to buy a new one. Let’s see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for large purchases. I always have a good service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are always a must purchase. I recommend to always add this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and knowledgeable new all about my product I will give them a call anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a little pricey, but worth it when you need the extra protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There is always a catchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I have used the service for this. I got turned down for a little technicality when one of my products got damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always the best at what they do. tv's, service and questions always answered with a smile.

    I would recommend this to a friend