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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 30,861 reviews
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got your back when accidents or mistakes happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a must for your Electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The warranty through Geek Squad helps me feel at ease in case something does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save $ down the road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with new electronics as sometimes reliability is not there on a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans but actually never had to use one. But, of you have a problem its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost of the 5 year plan it is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we will never have to use this but for the extra price it is worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is "in case" insurance. I'm hoping I don't need this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should almost always buy a extended warranty but they can be a bit pricy, Nice to have though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great movie for the price. Bluray is favorite product for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions or concerns you might have! Use them if you pay for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the warranty program and all it has to offer for such a low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yayyay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's worth buying. Personally i take care of my purchases but companies make items cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I was able to purchase a 5 year warranty for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don’t have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price for the item I purchased it for. I now have a piece of mind for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased geek squad protection plans for my products. It's always hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues when i had problems with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad available just in case, is very nice insurance.

    I would recommend this to a friend