Customer Ratings & Reviews

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

I had issues with my previous tv. That s why i am really glad i have protection.

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

It’s great It’s hard to find a good warranty these days in the past I have use this after the manufactures warranty there’s no more and the TV stopped working and Best Buy replaced it

I have to had the need to use. Hopefully I will not be able to rate this in the future.

Happy to have another layer of protection for any future mishap

This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

I bought 2 of these TV's for my bedrooms. I put one of them in my master bedroom to replace my 46 inch Samsung 3D TV that broke. Needless to say, it won't be staying!!! I much prefer the larger screen, however, for the other bedrooms in the house which are not as big, this 32 inch model, at this price point, is a good choice.

The Geek Squad does great work and speaks to me in English, and not just in computer. They explain and are patient when I ask questions. I have complete faith in the Squad and would highly recommend their services.

Good deal especially when you are an employee it’s a steal

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

Peace of mind knowing you can replace or repair your product, hands down an amazing option.

The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

Great buy on a budget! Super great quality! Love that it has many different app already installed

Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!