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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 30,816 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not buy a TV without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a television on Black Friday and decided to buy the 5 year extended warranty with it. This is 5years I can have a peace of mind about the possible repairs to my television.- Thank You Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like insurance... it's there when you need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like money in the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need to use it but if not, then throwing money away. Be selective on what you pay extended warranty for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issue with any protection on anything I purchased with Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the coverage. A no brainer to go along with a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly, they took my complaint and suggested resolve for my problem TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for "just in case" incidents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the additional warranty "just in case" my son broke this tv. He broke my last computer by swinging a toy into it, so I now have that extra peace of mind should he do something like that again with his new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the protection plan in the past. Very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I have used it for other products. My experience with Geek Squad has always been positive so it was definitely worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection due to the fact that my last TV started to go out after 3yrs. Didn't have the protection then but I'm not taking any chances with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't ever have 2 use, but always nice 2 have just n case. You never know if or when you might need. Good investment 4 just in case situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5-year extended warranty on the new 65" Samsung TV I purchased. Have not had to use it yet but have had to use the extended warranty in past purchases. The warranty is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection as well as total tech. I have used both several times and would not make a purchase at Best Buy without it.

    I would recommend this to a friend