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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 30,844 reviews
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is worth it. Had a small issue once and was taken care of right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always been pleased with the service we receive through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with the Geek Squad, have been very helpful and would use it when needed and had any issues resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s warranty It gives you a peace of mind with product that’s super expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reba V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them so far so good great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed the service yet and hope to not need it but it is a secure feeling to have this type of help at my disposal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to have the peace of mind of knowing my items are protected for a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be part of my 5 year warranty I paid for on my tv. Paid $30 for 5 years great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in home tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this was a good buy as geek squad service hasn't helped me much in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan always helpful when there are issues I continually buy the plans for sudden incidentals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gook squad is real good with my products. They have fixed all the problems I've had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure about getting the protection, but my husband convinced me, let’s get it just in case, you never know. In my opinion is the best option just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take squash support moves really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid squad agents are really fast and professional. Super helpful with all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and good to have for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is a must have. I’ve had to use it and they step up with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE BEST BUY GEEK SQUARD TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always to keep their costumers happy.

    I would recommend this to a friend