Customer Ratings & Reviews

The Geek Squad gentleman was very polite about why he could not fix my broken television.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

Amazing movies drama..enjoyable moment.i am very happy to all see this

I like the service plan, never forget about this plan

The tv that was installed in my room works great and geek squad is amazing

The agents were quick to get the tv replaced. They are really helpful

Never had to use the Geek Squad service so I'm not sure what to expect

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

I always get the protection plan. It has saved me twice! No hassles!

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

Have had great experiences in the past with helping

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!