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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 30,833 reviews
  • Rated 4 out of 5 stars

    Great service but the warranty is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have another layer of protection for any future mishap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have peace knowing my purchases are covered through this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty a Must have option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no need for it yet. Best buy has always had great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get feed squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had to use it yet. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv just the right size! It fit well in our living room with out being to big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always satisfying Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great you shouls go get one today!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have especially when a gift would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacklynz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

    I would recommend this to a friend