Customer Ratings & Reviews

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

It's just the incase. They take care of it and transportation

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

It was very easy to mounted on my wall. I TOOK ONLY few minute. Really they are genius

Hopefully I don't have to use it but I had to get the warranty just in case

I liked everything about the TV i purchased!! Picture Quality is amazing!!

I wouldn't be without the Geek Squad, they are just stellar at the service they provide. Very knowledgeable

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!

haven't had to use, hope all is well when or if i should it be needed

It's cool, haven't really used it as much. Should have gotten it when I got my kids pc

Purchased a TV through Bestbuy and wanted a little insurance just in case. Really glad I got this for ease of mind

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

The agent helped me replace my tv was very friendly efficient and helpful

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

The tv is a very good overall. Just needed a simple one to plug a Roku in. The picture is beautiful and works beautifully overall

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

I love geek squad because they’re upfront with everything and they come fast to repair your tvs and any other items you purchase.

Haven’t had to use it yet but it was inexpensive and good insurance