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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 30,845 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coverage period halfway over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is always best to get that extra protect! For the just in case something happens. Cause we never know what could or will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peae of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got this two year geek squad insurance it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the slimness of it and has a great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grannie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use service, but decided to purchase with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out perfectly for electronic devices in case of any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints! Easy to use, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included with Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and is functionable and is described as per description. Best Buy with the win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get on higher dollar electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get on high dollar electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

    I would recommend this to a friend