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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 30,845 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to personally use geek squad but my moms tv broke in 3 years and this protection covered her tv so she didn’t have to buy a new one so soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go Geek Squad! Protect my equipment and give help and advice for any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purcahse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever buy product without geek squad protection. Anything ever goes wrong beefy buy will have it repaired and returned in 10 days. If cannot be repaired they will replace it with a new one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted on wall with plumbing and electrical inside so they located and safely mounted bracket and tv then set up and connected all divexs and bundled cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection-Always get Geek Squad Protection on your devices. Well worth it. Great Service, great people to help ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came out to repair my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business super nice and knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good advice. I don’t usually gets protection on my device but for the first time I did it and I’m proud of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always, geek squad is definitely worth the money to have them in your pocket if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced tv with no issue, even upgraded me to a bigger size for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work from the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys from Geek Squad were really professional and competent when installing the 65” tv and wall bracket. They set up all the WiFi, Bluetooth and cable connections perfectly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this guarantee because my old Toshiba have a screen problems. The technical evaluation, results on damaged screen. I changed my TV and not problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan for the future, outstanding customer service and help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with me on resolving my issues. Worth the price for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geek Squad they have been very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is definitely worth the money! Never purchase electronics without it. Always helpful and knowledgeable with great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones connect nicely can’t even go outside a little bit and they will connect very impressive product

    I would recommend this to a friend