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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 30,850 reviews
  • Rated 5 out of 5 stars

    ok i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. I am glad I bought it though to protect my purchase. for the price it is definitely worth it with kids and dogs running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra insurance for my new television heard it was good haven't had to use it but it's there just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad and another product we purchased was replaced easily. I always add this it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet but for the minimal cost and piece of mind, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television under this warranty no longer worked. The whole process with the Geek Squad was easy and effortless on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a great product, need the a great team to look after it. These guys know their stuff and are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years I can try to relax and decrease my Anxiety level knowing that I can always count on their service and helpfulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn-In Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great burn in protection, worth it for burn in protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke some Items and they covered it with the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for that “just in case” that might happen with new purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product service. best in the industry. best buy has a great network of repair centers and support team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my product. It was my work that it to fix. So they gave me the money to put towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The safety of the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can break even on the best-engineered systems over 5 years! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for television is always a must for any major purchase… I would recommend to get this protection so you don't have to worry about what you purchased…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad warranty but have not used. You never know when you might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the easiest warranty’s to use I would absolutely recommend them for any type of electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad have always been supported to any of my needs. Their intelligence and professionalism. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I say it's a good idea to always protect your electronic device cause you never know when something can happen

    I would recommend this to a friend