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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 30,858 reviews
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with adding geek quad protection to your electronics. Definitely worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service plan for five years. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is a definate must have for anything. especially the way things are so cheaply made these days. You cant go wrong with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty, what more can you say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, what more can you say? Hope you never need it like all insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good idea to get this protection it will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and I recommend that everyone get this protection for their purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Warranty is worth the money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty was worth the additional money. It is pennies compared to having to pay for a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with my Samsung TV, haven't had to use it yet, but got it for those just in case moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They cover Pixel Burn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it's the only insurance that covers Pixel burn on OLED screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv works perfect, I have not used the insurance yet, but the price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited that this was offered at a great price for a 5 year warranty. It made me feel at ease if anything ever happened to my T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you muff things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have backup? I've never had to use the service but I'm glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I usually don't but I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great addition to a cheaper TV that you are not sure will last

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    2 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty service. You neve know when you will need it. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection because I bought as a gift. Older couple who knows nothing about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never even a question whether or not I purchase Geek SQuad. It's always yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always there when you need them. Might have to wait for a bit to see them but they do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it’s a must to have your products insured and this warranty gives me the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I'm glad I got this plan though I haven't had to use it. Hopefully I never will

    I would recommend this to a friend