Customer Ratings & Reviews

Pretty expensive in my opinion especially if best buy stands behind their products.

Very good for my brother it is very good for pcs .

This geek squad service is great for an extended warrenty on electronics

I hope to never have to use this but good to have.

I don't recommend anyone to get Geek Squad service for their TV only because they changed what the insurance company will cover. They no longer cover if a TV is damaged by accident from a fall due to small children. Or cracked screens. They only cover if the TV have manufacturer issues inside of the TV. So once its broke by a child, which is the most reason why anyone would do a insurance claim, dont expect to get it fix. You’ll have to buy a new one. Any other Geek Squad service yes. Just not on TV's

I recommend them. They do proper job and I was satisfied.

This protection plan is good to have because you never know when you may need it.

I haven’t had to use it. And hope I don’t. And that’s a good thing in my opinion.

I bought this 85” QN90D open-box TV and picked it up in-store. It was poorly packaged, had no accessories, and the screen was damaged from the start. I spoke to over 15 agents in-store, on Twitter, and through Best Buy chat — all said I was responsible and refused to help. Only one agent finally issued a return label after weeks of stress. It took 21 days to get my refund. Be extremely careful with open-box items. Customer support depends entirely on who you get — and most won't listen.

This tv lags really bad. After resetting multiple times it still lags. Also, randomly shuts down all the time..I literally sljust logged in to make a claim on it. The only good thingI would say is the picture of it.

Always fixed the problem. Very polite and offered advice

There isn't much to review...this is an insurance policy on the item that I bought.

I have used my Geek Squad protection plan once and they responded quickly.

Always very helpful just need more employees in this area. Always very busy

This was a purchase related to a high dollar product.

The agent mounted my tv and connected all devices!

Purchased this in case as an extra warranty for tv.

I haven't needed to use the protection plan, but it is a great idea in case I need it

I feel safe and secure with my purchase knowing that I have Geek Squad Protection.

I always get the warranty plan in the of chance that something happens to my TV. Great coverage